Whenever we discuss about the call center, the very first thing comes into mind is that some men and women staring expressly at their computer screens and solving customer queries by their headphones. It’s a daily process of every customer executive who keep repeating same set of dialogues for hours and trying to convincing their client and customer for their product deals.
Since 2001, India has seen massive growth in business telephony solutions industry. In which, the calling center becomes the one of the most earnest field in IT sector during the year 2008-2010. But now situation is quite different, there is not all is well in call center industry and its worker in India. Most of Indian call center outsources from the foreign countries like US and UK, are on a continuous downfall for a number of issues and reasons. Now there are very few international call centers which provide good service and deals as per to their foreign clients and customers.
As
compare to international call center, domestic call centers are in good
condition. As per to sources, the
domestic call centre market is seen huge growth of 33-38% per year.
Apart from this, domestic call centre industry is now estimated at $1.62 billion.
There are many companies in India, where such work is largely done by them and it’s
great to know that Big V Telecom is also one of those company who provides best
business telecommunication services
in nationwide.
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| BIG V : Business Telephony Solutions |
Big V Telecom is now very well known company in media/telecommunication sector which is quite famous for its tradition of delivering technology with purpose. Apart from this their mission is very clear which is strengthen the business communication and process culminating into greater efficiency.
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